Kumuka Worldwide, an Australian-based adventure travel company that has been in business since 1983 and whose tours span the globe, is no more. According to the Australian Times, Kumuka has ceased trading and is expected to be placed into administration within days.
Kumuka CEO Oz Ozbuluter said tours up to and including this Sunday were funded and would operate, however any trips for after 22 July would not be honored. “Passengers travelling after [22 July] will need to contact the Travel Compensation Fund and their agent will need to make alternative travel arrangements,” the company said in a statement.
Australian Travel Compensation Fund (TCF) chief executive Glen Wells said as long as passengers had all their travel documents in order they should make a claim to the TCF and in most cases the consumers will be protected. “We don’t know the size of the collapse yet. It’s a huge company,” said Wells.
Passengers who have booked their holiday as a package in the UK with an ABTA or ATOL bonded travel agent or with their credit card should speak directly to their travel agent or credit card company to seek advice regarding compensation.
Travel industry leaders have been left stunned by the news of the collapse of such an established company, and this event no doubt will have a ripple effect through the adventure travel industry.